Visiting the resort nearly once a week for tennis purposes, we’ve always wanted to try out the rooms and pool complex at the Phoenician. After an awesome sale was posted this summer, we had our chance! Check out the review below.
As stated, we were able to book the Phoenician for $149 a night before taxes thanks to a Travelzoo promotion this summer. The kicker was the fact that the resort fee was waived, which at $29 is a sizable discount.
We entered the resort around 2:30 PM, pulling up to the valet to handle check in and see what room we were assigned. There was a long line of people checking in at this time, and there didn’t appear to be any elite desk open- a minor annoyance, but still an expected perk (I’m a Starwood Gold member).
Once we did get to the check-in desk, the staff couldn’t have been nicer. We were assigned an upgraded room, apparently a Mountain View (more on that later). We received our keys, as well as our two free welcome drinks (in lieu of 500 SPG points).
The room is so, so far away from the main lobby. The building butts up against Camelback Mountain, which provides great views on one side facing the mountain, but views of the city and the arrival road on the other. This is the side that we found ourselves on.
As you can see, the room was gigantic (over 650 square feet), but the view lacked the “mountains” we were advised on. We decided to go to lunch first, and then request a change of room.
Lunch was great- at their casual burger joint Relish, which is in the golf clubhouse. With views over the 1st tee box and putting green, it makes for a relaxing, leisurely lunch.
While Relish is severely overpriced, at $18-$20 a burger, a summer promotion brought the costs down a bit- $20 for a burger and a dessert. My chorizo burger was absolutely perfect.
As was my butterscotch pudding.
The front desk quickly exchanged our room for one facing Camelback, which was a much better view than before, even if our room was a bit smaller (but still spacious- at over 500 square feet).
The resort features 27 holes of golf, 10 tennis courts, and 7 pools. We were able to use the pool (open 24 hours) at night, where they were showing Minions on the blowup movie screen. We had an $11 capirinha which was very lime-y and refreshing. Unfortunately, the slide closes at 5 PM, so I didn’t have a chance to try it out. I love waterslides.
We used our drink coupons at the lobby bar. Drinks average about $15 here, so the drink coupons certainly hold their value. I elected to try the Manhattan, and Laura tried their capirinha. Both drinks were masterfully crafted.
Overall, for an off-season stay, I thought the Phoenician provided good value. With rates rising to over $600 a night in the winter, though, I can’t see how there’s much value for money there. Using points isn’t a terrible option- 12,000-16,000 points a night as a Category 5 property isn’t terrible for room rates in winter.